vSRM Service Sector and Hotel Management
  • Solution to facilitate the management of Central Purchasing and administrative affairs of chain hotels...

           Facility-based or central web based purchasing

           Web-based online proposal collection system

           Planning and follow up of
    technical and administrative affairs


  • Otellerin satınalma ve idari işlerinin yönetimeni kolaylaştıran çözüm.

             İşletme bazında veya merkezi satınalma yönetim

             Web tabanlı online teklif toplama sistemi

            Teknik ve idari işlerin planlaması
    ve takibi.
      
     


  • Solution to facilitate the management of Central Purchasing and administrative affairs of chain hotels...

           Facility-based or central web based purchasing

           Web-based online proposal collection system

           Planning and follow up of
    technical and administrative affairs


Special software scribed for hotel management in tourism & hotel industry is being used. The basic approach of the software should be towards the management of the reservations and customer services, as well as keeping accounting records which are the operational processes. Especially in hotel management, where the purchases of diversified dense products and services is in question, the collection of requests from different departments and units, their communication to the purchasing department by passing through the approval processes is conducted manually in general.

In terms of process, vSRM platform enables collecting product and service requests from the departments in web-based electronic environment, while moving it through the electronic approval processes and communicating to the purchasing department, and collecting the proposals of related suppliers on web environment. By converting the approved purchases into order via contract and other methods, it carries intense purchasing operations to a web-based interactive structure. Owing to this structure, your purchasing processes are conducted faster and automated.

The product supply in the tourism industry is at least as critical as that in other industries. And it should be paid the same care and attention. While trying to ensure product supply at the most reasonable price, sometimes this criteria may be held secondary for maintaining quality. Despite this approach, The central purchasing method implemented by chain hotels to create mass purchasing power and benefit from price advantages is also supported by vSRM. The approved requests communicated from different departments and group hotels can be consolidated to benefit from economy of scale and can be directed to different suppliers in bulk. One of the benefits offered by vSRM is performing price research on the purchasing requests from different departments, presenting alternative proposals for the approval of purchasing manager, financial works manager and general manager; and offering via vSRM on electronic environment. The purchases qualified as thousands of items in the sector can be archived, and every detail in the purchasing process including the details of the proposals collected even if they are not purchased can be reported in a transparent environment.

vSRM platform also includes an activity monitoring module, which was specifically developed for hotels regarding the follow up of administrative and technical works. This module also enables hotels to record the requests such as problems, complaints and demands that are experienced in the technical issues; to perform the required duty assignments to correct the problem and recording all activities performed during the solution stage very quickly and automatically.

vSRM Platform Offers for Hotel Management;

• Request management, collection of the requests from the departments on electronic environment
• Purchasing budget controls
• Flexible purchasing approval mechanism
• Market research and proposal collection process
• Comparison of proposals and offering proposals for approval
• Order management
• Planning and management of technical and administrative works
• Task assignments for the technical department and monitoring the results
• Supplier performances
• Supplier questionnaires and announcements